Privacy Policy
This Privacy Policy describes how Shinui Method FZCO ("we," "us," or "our"), a company based in Dubai, United Arab Emirates, collects, uses, and protects information related to your use of the North mobile application ("North," "the app," or "the service"). By using North, you agree to the practices described in this policy.
1. Information we collect
We may collect the following categories of information:
- Information you provide: data voluntarily entered into the app, such as tasks, habits, notes, and preferences.
- Account information (where applicable): name and email, if you create an account or contact us.
- Usage and diagnostic data: anonymous or aggregated technical information about performance, crashes, and feature usage.
- Device information: model, operating system, and technical identifiers necessary for the operation and security of the service.
2. How we use your information
We use the information we collect to:
- provide, operate, and maintain the features of North;
- personalize and improve your experience;
- diagnose technical issues and improve performance;
- respond to support requests and communications;
- comply with applicable legal obligations.
3. Storage and security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Whenever possible, data you create in the app remains stored locally on your device and/or in operating system services such as iCloud, according to your device's settings.
4. Information sharing
We do not sell your personal information. We may share data only in the following situations:
- with service providers that help operate the app (for example, infrastructure and analytics), under confidentiality obligations;
- when required by law, court order, or competent authority;
- to protect the rights, safety, and integrity of North and its users.
5. Third-party services
North may use third-party services, such as the Apple App Store and analytics and diagnostic tools. These services have their own privacy policies, which we recommend you review.
6. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, as well as withdraw previously given consent. To exercise these rights, contact us at the email address below.
7. Children's privacy
North is not directed at minors, and we do not knowingly collect personal data from children. If we become aware of such collection without proper consent, we will take the necessary steps to delete that information.
8. Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this page, along with its corresponding update date. We recommend reviewing this document periodically.
9. Contact
If you have any questions about this Privacy Policy or about how your data is handled, please contact us at hello@northapp.com.